I ordered 4 of these as bays for a full at tower I was customizing. Two of them were missing a mounting washer. Fortunately I hadn't planned to fill all of the bays completely, but considering I not the only one that has reported this and my success rate was 50%... Perhaps Norco should consider keeping all the mounting washers in their own sealed bag instead of plugged loosely into the hardware.
Great value for 5 bays
Posted by Ken on 27th Jan 2015
Does the job of adding 5 drives in my tower case. Well made and easy to install. Fan is a little loud but will be changing that soon. It was missing two of the rubber drive mounts but that's not a big deal. The customer service was excellent. Will buy here again.